In Heidelberg we have a ward for our international patients with a special Lounge, that offers an exclusive atmosphere as well as cultural-specific meals.
To make your stay comfortable and to support you and your accompanying relatives in the best way, we are offering the following services:
- Multilingual staff: standards of therapy in English, if required: interpreter in Arabic (other languages may be possible on request).
- Cultural specifics and individual requirements, for example meals, a special Lounge for International Patients, support during Ramadan.
- Advice and support with questions about drugs, passport, cost guarantee, medical reports, flight booking, transfers with railway, taxi etc.
- Leisure time facilities (e.g. Qi Gong, Swimming, Cooking, Boule, trips to Heidelberg, Mannheim, Frankfurt or Stuttgart).
- Offers for accommodation of accompanying persons inside the clinic as well as support by searching accommodation outside the clinic (hotel, holiday home).
- Interpreter/Translator (in English, Arabic, French, Italian, Spanish).